Thursday, June 6, 2013

Benefits And Disadvantages Of Focus Groups Orlando Firms Use

By Michelle Howe


Focus Groups Orlando organizations use when conducting market research are a kind of qualitative research where someone is required to contribute their values, opinions attitudes, services, advertisement, products and ideas. It is a good way of undertaking research in the market since you are able to hear opinions from some people who may be customers of the company. There are specific pros and cons associated with using this type of research method.

Companies that may consider using this kind of research method; they ensure that the people who will be selected to participate in the discussions are diverse. Having diverse individuals is important since you will get varied opinions. These varied opinions will ensure that a company has a diverse range of things that they may implement to improve their service provision and goods.

This type of method enables a company to determine customer reaction. Normally, a moderator directs inquiries to various people and allows the participants to generate to generate discussions. This close interaction with customers and potential customers enables a firm to learn many things.

This kind of discussion not only involves people answering questions and discusses different opinions but also body language. Body language plays a key role when people are communicating. It is the responsibility of a moderator to be able to read into various body languages. This is because an individual can say something but their body language may indicate something different.

Regardless of various benefits credited to focus groups, you will get disadvantages of this method too. Even though this group will probably be made up of diverse individuals with diverse opinions, many people might not express their opinions honestly. This is particularly the situation if their opinions are not in line with a majority of people within the group. A business may therefore not achieve accurate findings.

Another disadvantage is that this qualitative research method is also quite expensive. The company has to spend time looking for suitable people to participate in this kind of research. Since this people may not do other essential things due to participating in the group discussions, the firm may have to compensate them for their time. The moderator of this group too may also have to be given some amount of money as allowance. All these expenses may be avoided if a company uses methods like questionnaires where they would only have to print the questionnaire papers.

Moderator biasness can certainly occur in discussions. Although a group could have a moderator who is n biased, sometimes a moderator may present their very own sights in discussions. The participants are likely not to express their views if it is not similar to that of the moderator. They may therefore be put off by discussing their opinions.

Focus Groups Orlando organizations use for research are both beneficial and disadvantageous. A company has to evaluate all the costs and disadvantages involved in the process before deciding to use it or not. Every company therefore needs to find the market research methods that work best for them.




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